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Shipping & Returns

Shipping Information

At INKN, we offer affordable shipping across India. Our shipping costs are based on your location and the weight of your order. All orders are processed within 1-2 business days and shipped via Shiprocket courier services. You will receive a tracking number via email once your order has shipped. If you have any questions about our shipping methods or costs, please contact us at support@inkn.com.

Return & Exchange Policy

At INKN.in, we stand by the quality of our products and want you to be satisfied with your purchase. However, we understand that sometimes an item may not meet your expectations. To ensure a smooth return process, please adhere to the following guidelines:

1. Eligibility for Returns:

Items must be unused and in the same condition as received.
Returns are accepted within 30 days from the date of delivery.

 

2. Non-Returnable Items:

Customized or personalized items.
Items on sale or purchased during promotional events.

 

3. Return Process:

Contact our Customer Support team at connect@inkn.in to initiate the return process.
Clearly state the reason for the return and include your order number.

 

4. Packaging:

Items must be returned in their original packaging.

 

5. Shipping Costs:

Customers are responsible for return shipping costs unless the item received is damaged or incorrect.

 

6. Refund Process:

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed, and a credit will be automatically applied to your original method of payment.

 

7. Exchanges:

We only replace items if they are defective or damaged.

 

8. Contact Us:

For any queries or assistance, please contact our Customer Support team at connect@inkn.in.

By shopping with INKN.in, you agree to abide by this return policy. We appreciate your understanding and cooperation.

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